Frequently Asked Questions

Evergreen Cheshire Ltd FAQs

On this page you will find answers to some of our most frequently asked questions relating to our landscape and garden design services. If you can’t find the answer to any particular question you might have below, feel free to get in touch with us and we’ll be happy to help you.

Q. Do you offer one-off garden tidies/maintenance services?

Yes one-off garden tidies and maintenance is something that we can always consider, however these slots are fitted around our regular garden maintenance visits so don’t come up very often, particularly during the summer season, however in winter (November to March) we are much more likely to be able to assist you.

Q. What areas of the UK do your services cover?

We offer gardening and landscape design services throughout Cheshire and the surrounding areas. Most of the work we carry out is in the Cheshire area including Hartford, Hale, Alderley Edge, North West, Prestbury, Macclesfield, Northwich, Weaverham, Frodsham, Knutsford, Cuddington, Great Budworth, Whitegate, Sandiway, Wincham, Cranage and Goostrey.

Q. I don’t live in Cheshire, will you still be able to do my garden for me?

Whilst Cheshire is our core business area, we are able to look at other areas in the North West, Manchester and North Staffordshire. If you are unsure as to whether our services cover your area, do please get in touch with us or give us a call on 01606 624560 to find out more.

Q. What are you office opening times?

We are open from 9am – 5pm Monday to Friday.

Q. How far in advance do I need to book?

We are normally booked up a good few months in advance, however this does vary between seasons. We can take bookings up to a year in advance and we are very flexible, and will aim to work with your timescales wherever possible.

Q. Do you have any reviews or testimonials I can look at?

We have an extremely loyal customer base, many have left reviews on our Facebook page or on Google. We also will often take potential customers to see our work and speak to our customers directly, so if you’re looking for reassurance relating to the quality of our services, do please get in touch with us.

Q. Do you have any minimum project requirements/costs?

We will discuss your garden or landscaping requirements with you and we’ll suggest the best use of your budget to suit your requirements.

Q. Do you offer tree surgery services?

No we don’t offer tree surgery services, however we have a trusted tradesman that we are happy to recommend.

Q. Will I need to be at home when you’re carrying out work in my garden?

Many of our customers are out at work whilst we are completing their garden makeover or maintenance visit. We always ensure that our staff treat your home with respect. Where we have a landscaping team on site we often have site welfare provisions in place.

Q. Do you provide free quotes and how do I get a quote?

Yes our quotes are free! This involves one of our team, normally the owner Alaster, visiting you at your home to chat through your ideas and budgets, depending on the scale and size of the job he would then provide you with a full written quotation.

If required you would also receive a visit from one of our in house Landscape Architects, our designers are chargeable, each project is priced individually.

Q. Do you offer lawn care/lawn maintenance services?

Yes we do, we offer all areas of lawn care within our maintenance packages.

Q. Will I need planning permission for a new garden building?

Depending on the size of your outdoor room or building, this may be necessary, however our team can advise you on the best way of approaching this whilst sticking to agreed timescales.

Q. What’s the best time of year to start garden landscaping work?

Because we have all of the correct plant and machinery we are able to work all year round. Customers have different ideas on when is best for them, it may be that they prefer us to work over the winter so that they can enjoy their garden in spring/summer, other customers prefer to avoid the wetter months and have us working in the summer- we are totally flexible on start dates, and will always aim to meet your requirements.

Q. Do you offer commercial landscaping services?

Yes we do, we have worked on nursing homes, schools as well as Commercial & Communal Property Management sites.

Q. How long will my project take?

All projects are different, and depending on the size and scale of your project this could vary from a 3 day revamp through to 3 month. From time to time the weather may cause us some delays with our timescales, but we will keep you informed and will make sure you are fully aware of where we are up to.

Q. Where can I see some of your work?

We have plenty of ‘real life’ jobs for you to visit, as well as this the reviews we have received online speak for themselves. Head on over to Facebook or Google to see some of our customer reviews or head on over to our gallery page to see the varied portfolio of work we’ve completed.

Q. I’ve got a very clear idea of how I’d like my garden to work, can I work with you to bring my vision to life?

Of course! We love to bring your ideas to life (and will offer our advise on the best ways to achieve your goals). We can work with you to create your dream garden from the initial ideas stage, through to the design and build.